Hannover Life Re of Australasia, a specialist providing insurance and reinsurance solutions for superannuation funds, distribution partners, employers, and other insurers, so they can protect and grow their businesses while offering value, service and security to their employees, clients and members.
Our track record of reliability, value and expertise is proof we know what we are doing and can be trusted to get it right. We simply want to be a secure and reliable partner that, in good times and bad, will be there for you and make the right decision.
You can rely on us to take a fair, evidence-based approach to what we say and do, deliver on our promises, and always behave ethically, responsibly and respectfully.
Our commitment to quality
We comply with the Life Insurance Code of Practice (Code) which was first established by the Financial Services Council (FSC) but is now owned and maintained by the Council of Australian Life Insurers (CALI). The Code sets out standards in relation to the provision of products and services covered by the Code.
The Code also outlines how we can provide support to customers with special needs or in financial hardship.
You can find out more about the Code and obtain a copy here.
As a subscriber to the Code, we make 10 key promises. Read about the 10 key Code promises here.
We will continuously comply with the Life Insurance Code of Practice and life insurance industry standards in the interests of serving and supporting our customers.
We are a member of the Council of Australian Life Insurers (CALI)
Beyond risk-sharing – we team up to create opportunities.
Supporting customers
We are committed to assisting our customers who require additional support when communicating with us.
Duty to take reasonable care
From 1st October 2021, Hannover Life Re of Australasia will be applying the duty to take reasonable care not to make a misrepresentation.
