The retention of our staff, i.e. ensuring that dedicated and motivated knowledge carriers stay with the company, is a crucial factor in our company's success. A high level of employee satisfaction – promoted, for example, by a healthy work-life balance and commensurate remuneration – not only has positive effects on staff performance, it also cultivates a positive public image and perception of the company.

One goal we set in our Sustainability Strategy 2018-2020 is to preserve the high level of employee retention and low staff turnover rate. What is more, in view of the importance that we attach to the dialogue with our employees and their opinions, we conduct regular employee surveys and performance reviews in order to obtain their feedback and identify potential room for improvement.