General Data Privacy Statement pursuant to Art. 13 and 14 EU General Data Protection Regulation (GDPR)

By means of this statement we are informing you (in particular as policyholders, contracting parties, injured parties and claimants, beneficiaries of our customers, negotiating partners, brokers, interested parties, investors, suppliers, service providers, lessees, guests, other visitors, participants in an (online) event as well as contact persons for the aforementioned groups) about the processing of your personal data that we, as Hannover Rück SE, have received directly and/or indirectly and about the rights to which you are entitled under data privacy law.

We would further ask you to bear in mind our additional data privacy statements on our website under "Data privacy", including those for shareholders, in connection with the use of our website and online services and with regard to video surveillance.

In specific cases we also provide information in accordance with international data privacy laws, such as the California Consumer Privacy Act (CCPA). These data privacy notices can be found on our website with respect to the relevant worldwide locations of our corporate group.  

1. Responsible data controller

Hannover Rück SE
Karl-Wiechert-Allee 50
30625 Hannover
Tel. +49 511 5604-0
Fax +49 511 5604-1188
www.hannover-re.com

You can reach our Data Protection Officer by post at the aforementioned address (please include the additional address line "Data Protection Officer") or by e-mail via our data privacy group mailbox at privacy@hannover-re.com.

2. Purposes and legal bases of data processing

We process your personal data in conformity with the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and all other relevant laws.

Insurance undertakings may pass on part of their risks from insurance contracts to reinsurers in order to actively manage their insured portfolio and so as to be able to fulfil their obligations to indemnify under the insurance relationships at all times. For the purpose of properly establishing, implementing or terminating a reinsurance treaty, we normally receive from your insurer only anonymised data. Insofar as anonymous data do not suffice for the specified purposes, we receive the data from the insurance application or relationship in pseudonymised form.

We receive your personal data primarily only to the extent that this is necessary for the purposes of the reinsurance. In particular, this may occur for the following reasons:

  • independent underwriting or claims management in the case of, for example, large contract amounts or in connection with a risk that is difficult to assess in a specific case,
  • evaluation of portfolio lists for the purpose of determining possible accumulation risks,
  • verification of the obligation to indemnify your insurer or checking of the underwriting and claims management performed by the primary insurer on a random basis or in relation to specific cases,
  • assisting your insurer with the assessment of risks and claims as well as with the evaluation of process flows.

Furthermore, we require your personal data for the compilation of insurance-specific statistics, for example for the development of new tariffs or for the fulfilment of supervisory requirements, in order to organise your visit to our premises as well as to issue invitations and facilitate your participation in our (online) events.

The legal basis for the processing of personal data for the aforementioned purposes is Art. 6 (1) b) GDPR, insofar as processing is necessary for the initiation, fulfilment or settlement of a contractual relationship with you. This also includes the constellation in which formation of the reinsurance treaty is necessary for materialisation or fulfilment of your insurance contract with another insurer. If processing occurs in order that your insurer can comply with supervisory requirements or assure you of its performance capability through formation of a reinsurance treaty or so that we can conduct internal statistical analyses, the legal basis is Art. 6 (1) f) GDPR, as appropriate in conjunction with Art. 6 (4) GDPR. If you have otherwise consented to data processing, the legal basis is Art. 6 (1) a) GDPR. Insofar as special categories of personal data (e.g. data concerning your health when taking out a life insurance contract) are required to this end, your insurer will as a matter of principle obtain your consent pursuant to Art. 9 (2) a) in conjunction with Art. 7 GDPR. If we compile statistics with these categories of data, this is done on the basis of Art. 9 (2) j) GDPR in conjunction with Section 27 BDSG or Art. 5 (1) b) in conjunction with Art. 6 (4) GDPR.

Further purposes for which personal data are processed include, most notably, for the administration of shareholders and members of bodies required by law or the articles of association, suppliers and service providers, interested parties / newsletter subscribers as well as for the offering of media services and real estate / building management and property security. These processing operations are conducted on the legal basis of Art. 6 (1) GDPR.

We also process your data in order to safeguard our legitimate interests or those of third parties (Art. 6 (1) f) GDPR). In particular, this can be necessary:

  • to ensure IT security and IT operations
  • in connection with the use of professional service providers for our support, especially in the areas of IT, communication analysis, marketing and event technology
  • to comply with official requirements.

Above and beyond this, we process your personal data in order to fulfil legal requirements such as supervisory standards and retention obligations under commercial and tax law or the cross-checking of your data against so-called sanctions lists in order to comply with legal stipulations for combating terrorism (e.g. Council Regulation (EC) No. 2580/2001). In this case the relevant legal provisions in conjunction with Art. 6 (1) c) GDPR serve as the legal basis for such processing.

Should we wish to process your personal data for a purpose not specified above, we shall inform you in advance within the framework of the applicable legal provisions.

3. Sources of personal data

As a general principle, your data are passed on to us by your insurer within the scope of the aforementioned purposes. In addition, we also make use of databases from third-party providers in conformity with legal provisions. Furthermore, we use data from publicly accessible sources, especially for the evaluation of large losses or for accumulation control.

4. Categories of personal data

Essentially, the following data and data categories are collected, processed and used:

  • Address data
  • Insurance contract data
  • Claims data
  • Health data
  • Billing and benefit data
  • Contact data
  • Bank details
  • Share register data

5. Categories of recipients of personal data

In order to fulfil our contractual and legal obligations we utilise to some extent external service providers in the following categories:

  • Surveyors / medical experts for the preparation of expert opinions for underwriting and claims management
  • IT service providers for the maintenance, operation and protection of data, systems and applications (on-premise and cloud-based), data recovery and destruction of data media
  • Software providers and service providers, e.g. for office, communication, CRM, marketing and analytics purposes
  • Service providers to assist with application and portfolio processing, such as translators, audit service providers, service providers for the storage and destruction of files

In addition, we may transfer your personal data in specific cases to other recipients. These include, for example, public authorities in order to fulfil statutory duties of notification or other reinsurers to whom we transfer risks (retrocessionaires).

6. Duration of data storage

We erase your personal data as soon as they are no longer needed for the aforementioned purposes. In this context it may occur that personal data are stored for the period in which claims can be asserted against our company (statutory limitation period of three or up to thirty years). In addition, we store your personal data to the extent that we are required to do so by law. Corresponding documentation and retention duties derive from, among other things, the Commercial Code, the Fiscal Code and the Money Laundering Act. The retention periods under such laws are up to ten years.

7. Data transfer to a third country

If we transfer personal data to an undertaking/service provider and/or authorities outside the European Economic Area (EEA), the transfer only takes place if the European Commission has confirmed that the third country ensures an adequate level of data protection or other adequate data protection safeguards (e.g. mandatory internal corporate data protection rules or EU standard contract wordings) are in place. Detailed information in this regard and concerning the level of data protection at our service providers in third countries can be requested from the contact information specified above.

8. Automated decision-making and profiling

We process your data on a partially automated basis in order to support decision-making by our employees in certain situations. Should we fully automate these operations in the future, we shall inform you accordingly in advance so that you can safeguard your rights.

9. Rights of data subjects

You may require information about the data stored on your person by contacting the address specified above. In addition, you may, under certain circumstances, require the rectification or erasure of your data. Furthermore, you may be entitled to a right to restrict the processing of your data as well as a right to be provided with the data made available by you in a structured, commonly used and machine-readable format. Consent that has been given may be withdrawn at any time with future effect.

10. Right to object

If we process your data to protect legitimate interests, you may register your objection to this processing with our Data Protection Officer at the aforementioned address if there are reasons associated with your particular situation that oppose such data processing. We shall then no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing which outweigh your interests, rights and freedoms, or if the intention of processing is to assert, exercise or defend legal claims.

11. Right to complain

You have the option to complain to the Data Protection Officer specified under Item 1 or a responsible data protection supervisory authority.

The data protection supervisory authority responsible for our company is the Data Protection Commissioner for the State of Lower Saxony:

Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover

Phone: +49 (0511) 120 45 00
Fax: +49 (0511) 120 45 99
E-mail: poststelle@lfd.niedersachsen.de

12. Local specificities

Insofar as country-specific peculiarities need to be observed for the processing of your data, you will find them in the country-specific sections of our website.

13. Reservation of right of modification

We reserve the right to modify these data privacy rules at any time within the limits set by applicable laws.

Information as of November 2020

Data Privacy Statement for shareholders of Hannover Rück SE

We provide below specific data privacy information for shareholders of Hannover Re and their authorised representatives regarding registration for and use of our registration and shareholder portal as well as participation in our Annual General Meeting. In addition, we refer to our "General Data Privacy Statement pursuant to Articles 13 and 14 of the EU General Data Protection Regulation (GDPR)" on our website.

1. Responsible data controller/contact information for the data protection officer

Hannover Rück SE
Karl-Wiechert-Allee 50
30625 Hannover, Germany
E-mail: Hauptversammlung@hannover-re.com

You can contact Hannover Re's data protection officer by post using the aforementioned address (please add the address line "Group Data Protection Officer") or via e-mail at: datenschutz@hannover-re.com.

2. Purposes and legal bases of data processing, categories of data processed

Hannover Re processes your personal data in conformity with the EU General Data Protection Regulation (GDPR), the German Data Protection Act (BDSG), the relevant legal provisions governing the European Company (SE) such as the Statute for a European Company Regulation (SE Regulation), the German Stock Corporation Act (AktG) and other relevant legal provisions.

The shares of Hannover Re are no-par-value registered shares. In accordance with Section 67 AktG, personal data must be entered in the company’s share register when issuing such registered shares. This personal data consists of the shareholder's first name and surname, postal and electronic address details, shareholder's date of birth as well as the specification of the number of shares or stock number. In accordance with Section 67 (1), sentence 2 AktG, the shareholder is required to provide this information to the company. This notification is usually provided by the credit institutions involved in the purchase/sale and safekeeping of the shares. The credit institutions pass this information on to Hannover Re via Clearstream Banking AG, Frankfurt, which, as the central securities depository, oversees the technical processing of securities transactions and the safekeeping of shares for the credit institutions. Insofar as shareholders provide personal data of authorised representatives to Hannover Re (e.g. in the context of registration for the Annual General Meeting), this data is collected and stored accordingly (normally the first name and surname as well as the address). 

Personal data is processed primarily for purposes of stock corporation law, commercial law and tax law such as:

  • identification of shareholders and their authorised representatives,
  • communication and cooperation with shareholders,
  • processing of asserted shareholder rights,
  • maintaining the share register,
  • registration and use of a Shareholder Portal (see below for further information),
  • holding and conducting the Annual General Meetings,
  • fulfilment of statutory archiving duties (see below for further information).

Data processing takes place on the legal basis of Article 6 (1) c) and (4) GDPR in conjunction with the German Stock Corporation Act, in particular Section 67 and Section 118a AktG (realisation of a virtual Annual General Meeting). Primarily, the personal data is processed for the proper preparation and execution of the virtual Annual General Meeting in order to enable you to exercise your respective rights in connection (in particular for the registration, electronic exercise and confirmation of voting rights, the granting, amendment and revocation of proxies and, if applicable, instructions for participation, the exercise of the right to speak and the right to information by way of video communication and the electronic possibility to object to resolutions of the Annual General Meeting as well as for the tracking of its complete transmission in video and audio).

In individual cases, Hannover Re also processes your data in order to safeguard legitimate interests in accordance with Article 6 (1) f) GDPR. This is the case, for example, if personal data is processed for statistical purposes, for example regarding changes in the shareholder structure or trading volumes, or if, in connection with capital increases, we are required to exclude certain shareholders from information concerning rights offerings due to their nationality or place of residence so as to adhere to securities regulations of such countries.

If you make use of the electronic registration process for the Annual General Meeting via our Shareholder Portal, we will process your data in this respect with your consent pursuant to Article 6 (1) a) in conjunction with Article 7 GDPR. Your consent is given freely. You may withdraw the consent that you have given at any time with effect for the future. However, we would point out that if you withdraw your consent it may no longer be possible for us to make the Shareholder Portal available to you completely or in part.

When using the Shareholder Portal, data is stored in a log file (in particular IP address, time stamp, actions performed, shareholder number (encrypted), session ID, and possible error logs) in order to operate the portal securely.

If we intend to process your personal data for any other purpose, we will inform you in advance within the scope of the legal provisions.

Annual General Meeting (AGM)

In the context of a shareholder's registration for the Annual General Meeting, Hannover Re processes the necessary data stored in the share register as well as the data provided as part of registration or communicated on this occasion by the respective custodian bank (in particular first name and surname, place of residence or address, e-mail address, number of shares, class of shares and type of ownership).

The Annual General Meeting shall be held as a virtual Annual General Meeting pursuant to Section 118a of the German Stock Corporation Act (AktG) without the physical presence of the shareholders or their proxies (with the exception of the proxies appointed by the Company).

3. Categories of recipients of personal data

External service providers:

Hannover Re makes use of external service providers for the management of the share register and for technical matters connected with holding the Annual General Meeting. Examples of the tasks performed by service providers that we commission in this regard are:

  • administration and technical management of the share register by a share register service company,
  • organisation of the AGM by AGM-service-providers and service providers for printing and sending shareholder communications,
  • holding and technical execution of the AGM (primarily: attendance checks, technical infrastructure for voting and documentation of Annual General Meetings)

Additional recipients:

In the context of Hannover Re's AGM a list of attendees is compiled containing personal data of the participants. Pursuant to Section 129 AktG, the list must be made available to all attendees before the first vote, and in the case of a virtual AGM, to all shareholders and representatives of shareholders who are electronically connected to the meeting. Each shareholder shall be granted access to the list of attendees upon request for up to two years after the AGM.

Furthermore, personal data is disclosed in accordance with legal requirements in connection with the exercise of shareholder rights. This occurs in the context of publishing requests to amend the agenda (Article 56 SE Regulation in conjunction with Section 124 (1) AktG) as well as countermotions and election nominations received from shareholders (Article 53 SE Regulation in conjunction with Sections 126 and 127 AktG). In addition, it may become legally necessary to pass on your personal data to other recipients such as public authorities in the event of certain facts and circumstances applying (e.g. if statutory voting rights thresholds are exceeded, to financial authorities or criminal prosecution authorities).

4. Data transmission to a third country

The transfer of shareholders' personal data to countries outside the European Economic Area (EEA) is not envisaged. Should, however, your personal data be transferred to third countries, such transfer will only take place if the third country has been confirmed by the European Commission as having an appropriate level of data protection, if other appropriate data protection guarantees (e.g. mandatory internal company data protection regulations or EU standard contractual clauses) are in place or if this is permitted based on a legally recognised exception for certain cases, e.g. if shareholder communications are also transmitted to shareholders in third countries and these communications contain personal data (in particular motions for the Annual General Meeting with disclosure of the name of the person proposing the motion) or if it is necessary for the establishment, exercise or defence of legal claims.

5. Duration of data storage and criteria for determining such duration

Your personal data is deleted as soon as it is no longer required for the purposes mentioned above. This does not apply if and to the extent that statutory obligations to provide evidence and to retain data (e.g. under the German Stock Corporation Act, Section 257 of the German Commercial Code, Section 8 of the German Money Laundering Act or Section 147 of the German Fiscal Code) oblige us to retain the data for a longer period of time or if the data is relevant for judicial or extrajudicial proceedings, for example in the case of actions for avoidance or nullity; in these cases, we shall retain the data for as long as the relevant obligations to provide evidence and to retain data exist or until the relevant proceedings, including any enforcement proceedings, have been finally and conclusively concluded by a court of law or otherwise.

Data stored in the share register will be stored for the holding period and a period of ten years following the complete sale of your shares based on the legal documentation and retention obligations and subsequently anonymised. Based on the legal principles governing the statute of limitations, this can lead to a storage period of three to thirty years (Section 199 of the German Civil Code).

For personal data arising in connection with Annual General Meetings, the period of storage is normally up to three years. Insofar as you authorise the representative exercising voting rights designated by the company for the Annual General Meeting, there is a statutory requirement to record the data used to document the authorisation in a verifiable form and retain it under access protection for three years (Section 134 (3) sentence 5 AktG). Wherever possible, your personal data is kept in an anonymised form.

Retention periods commence at the end of the calendar year in which the event triggering the retention period occurs (e.g. termination of shareholder status).

6. Automated decision-making and profiling

Automated decision-making and profiling is not currently envisaged. Should automated processing of your personal data involve such data being used to evaluate, analyse or predict certain personal aspects relating to you, this is known as profiling. In the event of changes Hannover Re will inform you in accordance with the legal requirements.

7. Rights of data subjects

You can request information regarding the personal data stored about you from the aforementioned address. Under certain conditions, you can also request that your data be corrected or deleted. You may also have the right to restrict the processing of your data and to have the data that you made available provided to you in a structured, commonly used and machine-readable format. Consent that has been given may be withdrawn at any time with future effect.

8. Right of objection

If we process your data to protect legitimate interests, you may register your objection to this processing with our data protection officer at the aforementioned address if there are reasons associated with your particular situation that could mean such data processing is inappropriate. We shall then no longer process your personal information unless we can demonstrate compelling and legitimate grounds for processing which outweigh your interests, rights and freedoms, or if the intention of processing is to assert, exercise or defend legal claims.

9. Right to complain

You have recourse to our data protection officer (contact details as above) or a data protection supervisory authority.

The responsible data protection supervisory authority for Hannover Re is:

Die Landesbeauftragte für den Datenschutz Niedersachsen (Data Protection Commissioner for Lower Saxony)
Prinzenstrasse 5
30159 Hannover

Phone: +49 (0511) 120 45 00
Fax: +49 (0511) 120 45 99
E-mail: poststelle@lfd.niedersachsen.de

Reservation of the right of modification

We reserve the right to modify this data privacy information at any time within the limits set by applicable laws.

Information valid as of March 2023

Data Privacy Statement in connection with your use of our website and online services

Data Privacy Statement in connection with your use of our website and online services

In the following we provide you with specific information in connection with your use of our website, corporate presence in social media and online collaboration tools. In addition, we would refer to our General Data Privacy Statement pursuant to Articles 13 and 14 EU General Data Protection Regulation (GDPR).

1. Responsible data controller / Contact information for the Data Protection Officer

Hannover Rück SE
Karl-Wiechert-Allee 50
30625 Hannover
Phone +49 511 5604-0
Fax +49 511 5604-1188
www.hannover-re.com

Our Data Protection Officer can be reached by post at the aforementioned address (please include the additional address line "Data Protection Officer") or by e-mail via our data privacy group mailbox at privacy@hannover-re.com.

2. Purposes and legal bases of data processing

Data processing operations in connection with our website are intended primarily to enable you to visit our website without encountering any problems and are also carried out for purposes of IT security and Web analytics.

Insofar as you have consented to data processing, the legal basis of the respective data processing operations is Art. 6 (1) a) GDPR (consent).

We would additionally make reference to Art. 6 (1) f) GDPR (legitimate interest) as a legal basis. It is our legitimate interest to process such data that are necessary during your visit for the smooth operation of our website and for purposes of IT security. Further information on the purposes and legal bases of individual data processing operations is provided in the corresponding sections below.

3. Categories of data, use of cookies, Web analytics

The following connection and device data of visitors to our website is processed using cookies and Web analytics:

  • IP address
  • Date and time of the request
  • Time zone difference relative to Greenwich Mean Time (GMT)
  • Access status / HTTP status code
  • Volume of data transferred
  • Browser
  • Operating system and its user interface, language and version of browser software

Cookies are small files that we send through your Web browser to your computer's hard drive and which we can read during your current visit to our webpages and upon subsequent visits.

You can prevent cookies being saved by setting your browser software accordingly; in this case, however, you may not be able to use all the functions of this website.

We use the following technical cookies without your explicit consent because they are necessary for the proper functioning of our website:

  • cookie banner accepted: Remembers that you have accepted the cookie policy on the cookie banner.
  • legal notices accepted: Remembers the pages for which you have accepted any preceding legal notices.
  • form ID cookie: Stores a random, variable and untraceable ID number in order to be able to distinguish actual visitors from bots when forms are submitted.
  • function cookies for stock and bond charts, the contents of which are supplied by external service providers and integrated into our website.

Matomo

In addition to these technical cookies, we use the analytics tool Matomo for Web analytics purposes in order to optimise for you the Web contents that we offer and in particular how they are presented. The analytics tool Matomo (further information at: http://matomo.org) uses cookies to analyse user behaviour. This analysis is, however, conducted on an anonymised basis because we use the "anonymizeIP" plugin to ensure that IP addresses are always logged anonymously (so-called IP masking). This step blanks the last two bytes of your IP address (e.g. 123.456.xxx.xxx).

Siteimprove Analytics

If you have activated cookies for website analysis, we use Siteimprove Analytics on this website, a web analysis service of Siteimprove GmbH, Kurfürstendamm 56, 10707 Berlin, Germany. We use Siteimprove Analytics to analyse website use by users in order to monitor the functionality of our websites (e.g. accessibility of our texts, functionality of links, etc.) and to provide our visitors with the most pleasant and useful experience possible. For example, your anonymised IP address, the URL visited, page title, length of stay and other statistical data are temporarily collected, which are used exclusively for quality checks. Their evaluation helps us to continuously improve our services for you. 

Further applications

We make use of services offered by external service providers in connection with the HTML Annual Report and the Applicants' Portal. In both cases, further cookies are placed on your computer when accessing the HTML Annual Report or upon registering with the Applicants' Portal. These areas are, however, subject to separate Data Privacy Statements of which you will be informed when making use of the respective service offer.

4. Source, collection and processing of your data

Only personal data technically transmitted to us by you in the context of your visit to our website is processed in connection with the operation of our website.

We collect your data in various ways:

Access data and server log files

In order to technically optimise the utilisation of our website, we require information about which technical tools are used to access which of our webpages. We store this data in so-called server log files. Unless otherwise required by law, the storage period is 12 months. The data does not include any personal information.

Subscription to our e-mail notification service

If you are a subscriber to our Notification Service, you receive e-mail notifications of the latest press releases that you can access under www.hannover-rueck.de or www.hannover-re.com. We use the data provided by you for this purpose solely for sending our e-mail notifications. You may choose to stop receiving these notifications at any time by sending an e-mail to privacy@hannover-re.com. In addition, each e-mail notification contains a link via which you can cancel the receipt of these e-mails.

Direct inquiries using contact forms or via e-mail

Inquiries that we receive via contact or order forms or which you send directly to a contact person at the Hannover Re Group are forwarded as necessary by us internally within the Group to the relevant responsible area.

In view of our global presence, the responsible area may be located outside the European Economic Area (EEA). In this case too, however, your data is used solely to respond to your particular inquiry and in accordance with the relevant applicable statutory provisions. In this respect, our binding corporate rules safeguard the necessary level of data privacy also in connection with such data transfers.

All data that you transmit using the e-mail form on our website is encrypted to protect it against misuse by third parties. We currently use TLS (Transport Layer Security (formerly SSL, Secure Sockets Layer)) encryption as recommended by the Federal Office for Information Security (BSI). We cannot, however, guarantee the security of data transmitted to us over the Internet.

5. Third-party contents and technologies, social media

You also have the possibility to follow us on YouTube, XING and LinkedIn. For information about the purpose and scope of data collection and the further processing and use of the data by the respective social network as well as your rights and setting options to protect your private sphere, please consult the data privacy statements / notices of the relevant social network, for which we have provided corresponding links below:

6. Use of videoconferencing and collaboration tools

We use the videoconferencing and collaboration apps Microsoft Teams and Cisco Webex Teams for online collaboration within the Hannover Re Group and with external guests.

Purposes of data processing

  • Holding online meetings, conferences and webinars (video, audio, chat)
  • Communication (video, audio, chat) between individual persons or within internal company groups or with external mixed groups (e.g. project teams, departments or areas)
  • Project work, sharing and collaborative editing of documents and other materials between individual persons or within internal company groups or with external mixed groups (e.g. project teams, departments or areas)
  • Conducting job interviews
  • Instructional and training measures
  • Documentation, logging and recording of the aforementioned activities

The following personal data is processed

  • Information about the user: e.g. forename, surname, e-mail address, potentially phone number, profile picture and more specific function information, language preference
  • Meeting metadata: e.g. subject, description and more detailed information, IP addresses of the participants, device/hardware information, potentially information about the browser used or phone number depending on the type of dial-in.
  • Text, audio and video data: depending on the type of dial-in, you have the option to use various functions in an online meeting (e.g. chat, screen sharing, file upload). All processing operations involving personal data associated with your interactions (e.g. input of texts in the course of a chat, upload and sharing of files) are processed in the context of the online meeting and potentially also for log purposes. In order to facilitate the display of video and the reproduction of audio, data about your microphone / webcam is collected accordingly for the duration of the meeting. Before joining a meeting, you have the opportunity to verify the status of the microphone and webcam on your terminal device and, as appropriate, to deactivate them if you do not wish to transfer any data in this regard.
  • When the recording function is used: video and audio files of meetings (including presentation contents as well as all shared screen content), text file of the online meeting chat record. If recordings are made, this is transparently notified beforehand and – where necessary – consent is requested.
  • When dialling in by phone: specification of the incoming and outgoing call number, country name, start and end time. Other connection data such as the IP address of the device may also be stored.
  • When apps are used (Microsoft Teams): numerous apps are available to you, most of them provided by Microsoft. In isolated cases apps from third-party providers are also available and may be used.

Legal bases of data processing

  • With regard to the processing of our employees' personal data, the legal basis of processing is Section 26 (1) Sentence 1 BDSG in conjunction with Art. 88 GDPR. If, in exceptional cases – such as when the recording function is used –, employees consent to the respective processing, the legal basis is Art. 6 (1) a) GDPR in conjunction with Art. 7 GDPR. Should processing not be necessary for establishing, implementing or terminating the employment relationship, but nevertheless constitute a fundamental integral component in the use of the applications, Art. 6 (1) f) GDPR is the legal basis for data processing. Our legitimate interest in these cases is in the effective conduct of online meetings.
  • If online meetings are held in the context of contractual relationships, the legal basis is Art. 6 (1) letter b) GDPR.
  • With regard to the processing of personal data of other participating data subjects (e.g. external consultants and cooperation partners), the legal basis of processing is Art. 6 (1) f) GDPR. It is our legitimate interest to process such data that is necessary for the technical maintenance of services and communication and for the traceable sharing of content for purposes of collaboration or that was made available to us by the participants for this purpose. If, in exceptional cases – such as when the recording function is used –, participants consent to the respective processing, the legal basis is Art. 6 (1) a) GDPR in conjunction with Art. 7 GDPR.

Categories of recipients of personal data and further information on data protection

The providers of the online collaboration platforms, the providers of the apps made available on these platforms as well as the external participants / cooperation partners are recipients of the personal data used through these services and/or shared with them.

7. Period of data storage

The connection and device data is stored in log files for a period of 12 months. It may otherwise be noted that we erase your personal data as soon as they are no longer required for the aforementioned purposes. It may occur that personal data is stored for the period in which claims can be asserted against our company (statutory limitation period of three or up to thirty years). In addition, we store your personal data to the extent required by law.

8. Data transfer to a third country

If we transfer personal data to companies / service providers and/or authorities outside the European Economic Area (EEA), such transfer will only take place if the third country has been confirmed by the European Commission as having an appropriate level of data protection or if other appropriate data protection guarantees (e.g. mandatory internal corporate data protection rules or EU standard contract wordings) are in place. Detailed information in this regard and concerning the level of data protection at our service providers in third countries can be requested from the aforementioned contact information.

9. Automated decision-making and profiling

We process your data on a partially automated basis in order to support our employees' decision-making in certain situations. Should we fully automate these operations in the future we shall inform you accordingly in advance in order to enable you to exercise your rights.

10. Rights of data subjects

You can request information about the data stored on your person from the aforementioned address. Under certain conditions, you can also request that your data be rectified or erased. You may also have the right to restrict the processing of your data and to have the data that you made available provided to you in a structured, commonly used and machine-readable format. Consent that has been given may be withdrawn at any time with future effect.

11. Right to object

If we process your data to protect legitimate interests, you may register your objection to this processing with our Data Protection Officer at the aforementioned address if there are reasons associated with your particular situation that oppose such data processing. We shall then no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing which outweigh your interests, rights and freedoms, or if the intention of processing is to assert, exercise or defend legal claims.

12. Right to complain

You may address a complaint to our Data Protection Officer (contact information as above) or a competent data protection supervisory authority.

The data protection supervisory authority responsible for our company is:

Die Landesbeauftragte für den Datenschutz Niedersachsen (Data Protection Commissioner for Lower Saxony)
Prinzenstraße 5
30159 Hannover

Phone: +49 (0511) 120 45 00
Fax: +49 (0511) 120 45 99
E-mail: poststelle@lfd.niedersachsen.de

13. Reservation of right of modification

We reserve the right to modify these data privacy rules at any time within the limits set by applicable laws.

Information valid as of November 2020

Data Privacy Statement regarding video surveillance

By means of this notice we are informing you about the processing of personal data by Hannover Rück SE insofar as it may be possible for us in certain cases to associate a recording with individual persons in the context of video surveillance. In addition, we would refer to our General Data Privacy Statement pursuant to Art. 13 and 14 EU General Data Protection Regulation (GDPR).

1. Responsible data controller

Hannover Rück SE
Karl-Wiechert-Allee 50
30625 Hannover
Tel. +49 511 5604-0
Fax +49 511 5604-1188

You can reach our Data Protection Officer if you have any questions regarding this notice by post at the aforementioned address (please include the additional address line "Data Protection Officer") or by e-mail via our data privacy group mailbox at privacy@hannover-re.com.

2. Purposes and legal bases of data processing

We process personal data in conformity with the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and all other relevant laws.

Video surveillance takes place to protect domiciliary rights and our own legitimate interests or those of third parties (Art. 6 (1) f) GDPR) in assuring the necessary high standards of safety and security. Insofar as video surveillance takes place in the context of the employment relationship with employees to whom the corresponding Company Agreement on Video Surveillance applies, Art. 88 GDPR in conjunction with Section 26 (4) BDSG additionally constitutes the legal basis of data processing. Hannover Rück SE is responsible for the safety of employees and the security of property on and at our office premises.

Recording in the context of video surveillance primarily serves to protect premises, persons and property, facilitate access control as well as to identify and avert technical problems. Recordings may also be used in the prosecution of crimes (e.g. in cases of burglary or property damage).

3. Location of video surveillance

Camera equipment has been installed, in particular, in the areas where visitors enter our office premises, at the access points to the underground parking garages, in parking areas and delivery zones, at emergency exits and at the staff entrances/exits. Audio is not recorded.

Camera installations that facilitate the monitoring of publicly accessible areas are made identifiable by appropriate signage.

4. Recipients of the data

Only a small number of authorised persons on our Facility Management team are permitted to access the recordings made by the camera equipment. The Employee Council and the Data Protection Officer are also integrated into the procedure.

5. Duration of data storage

Video recordings are stored for a period of at most 7 days and then automatically erased through re-recording, unless one of the purposes defined for storage exists or, as appropriate, longer retention is necessary due to forwarding to the police or other regulatory agencies.

6. Rights of data subjects

You may require information about the data stored on your person by contacting the address specified above. In addition, you may, under certain circumstances, require the erasure of your data. Furthermore, you may be entitled to a right to restrict the processing of your data.

7. Right to object

If we process your data to protect legitimate interests, you may register your objection to this processing with our Data Protection Officer at the aforementioned address if there are reasons associated with your particular situation that oppose such data processing. We shall then no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing which outweigh your interests, rights and freedoms, or if the intention of processing is to assert, exercise or defend legal claims.

8. Right to complain

You have the option to complain to the aforementioned Data Protection Officer or to a responsible data protection supervisory authority.

The data protection supervisory authority responsible for our company is the Data Protection Commissioner for the State of Lower Saxony:

Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover
Phone: +49 511 120 45 00
Fax: +49 511 120 45 99
E-mail: poststelle@lfd.niedersachsen.de

9. Reservation of right of modification

We reserve the right to modify these data privacy rules at any time within the limits set by applicable laws.

Information as of November 2020