In the following we provide you with specific information in connection with your use of our website, corporate presence in social media and online collaboration tools. In addition, we would refer to our General Data Privacy Statement pursuant to Articles 13 and 14 EU General Data Protection Regulation (GDPR).
Hannover Rück SE
Karl-Wiechert-Allee 50
30625 Hannover
Phone +49 511 5604-0
Fax +49 511 5604-1188
www.hannover-re.com
Our Data Protection Officer can be reached by post at the aforementioned address (please include the additional address line "Data Protection Officer") or by e-mail via our data privacy group mailbox at privacy[at]hannover-re.com.
Data processing operations in connection with our website are intended primarily to enable you to visit our website without encountering any problems from a technical point of view and are also carried out for purposes of IT security and Web analytics.
Insofar as you have consented to data processing, the legal basis of the respective data processing operations is Art. 6 (1) a) GDPR (consent).
We would additionally make reference to Art. 6 (1) f) GDPR (legitimate interest) as a legal basis. It is our legitimate interest to process such data that are necessary during your visit for the smooth operation of our website and for purposes of IT security. Further information on the purposes and legal bases of individual data processing operations is provided in the corresponding sections below.
Only personal data technically transmitted to us by you in the context of your visit to our website is processed in connection with the operation of our website.
We collect your data in various ways:
In order to technically optimise the utilisation of our website, we require information about which technical tools are used to access which of our webpages. We store this data in so-called server log files. Unless otherwise required by law, the storage period is 12 months. The data does not include any personal information.
If you are a subscriber to our Notification Service, you receive e-mail notifications of the latest press releases that you can access under www.hannover-rueck.de or www.hannover-re.com. We use the data provided by you for this purpose solely for sending our e-mail notifications. You may choose to stop receiving these notifications at any time by sending an e-mail to privacy@hannover-re.com. In addition, each e-mail notification contains a link via which you can cancel the receipt of these e-mails.
In addition, we process your personal data, insofar as legally required, to validate the e-mail address you have provided by means of the so-called double opt-in procedure and to document the status (granting or revocation of consent).
Direct inquiries using contact forms or via e-mail
Inquiries that we receive via contact or order forms or which you send directly to a contact person at the Hannover Re Group are forwarded as necessary by us internally within the Group to the relevant responsible area.
We process the data contained therein in order to process your request and, if necessary, to contact you.
In fulfilment of the legal requirements, in particular the Whistleblower Protection Act (HGSchGE), Hannover Rück SE maintains an internal reporting office for whistleblowers. Personal data transmitted in this context is processed accordingly on the basis of Art. 6 (1) c) GDPR.
In view of our global presence, the responsible area may be located outside the European Economic Area (EEA). In this case too, however, your data is used solely to respond to your particular inquiry insofar as an adequate level of data protection has been confirmed by the EU Commission in the third country or other appropriate data protection guarantees (e.g. binding corporate data protection regulations or EU Standard Contractual Clauses) are in place.
All data that you transmit using the e-mail form on our website is encrypted to protect it against misuse by third parties. We currently use TLS (Transport Layer Security (formerly SSL, Secure Sockets Layer)) encryption as recommended by the Federal Office for Information Security (BSI). We cannot, however, guarantee the security of data transmitted to us over the Internet.
We use the videoconferencing and collaboration apps (e.g. Microsoft Teams) for online collaboration within the Hannover Re Group and with external guests (e.g contractual partners, service providers, interested parties, guests and participants of an (online) event).
Legal bases of data processing
Categories of recipients of personal data and further information on data protection
The providers of the online collaboration platforms, the providers of the apps made available on these platforms as well as the external participants / cooperation partners are recipients of the personal data used through these services and/or shared with them.
The connection and device data is stored in log files for a period of 12 months. It may otherwise be noted that we erase your personal data as soon as they are no longer required for the aforementioned purposes. It may occur that personal data is stored for the period in which claims can be asserted against our company (statutory limitation period of three or up to thirty years). In addition, we store your personal data to the extent required by law.
If we transfer personal data to companies / service providers and/or authorities outside the European Economic Area (EEA), such transfer will only take place if the third country has been confirmed by the European Commission as having an appropriate level of data protection or if other appropriate data protection guarantees (e.g. mandatory internal corporate data protection rules or EU standard contract wordings) are in place. Detailed information in this regard and concerning the level of data protection at our service providers in third countries can be requested from the aforementioned contact information.
We process your data on a partially automated basis in order to support our employees' decision-making in certain situations. Should we fully automate these operations in the future we shall inform you accordingly in advance in order to enable you to exercise your rights.
You can request information about the data stored on your person from the aforementioned address. Under certain conditions, you can also request that your data be rectified or erased. You may also have the right to restrict the processing of your data and to have the data that you made available provided to you in a structured, commonly used and machine-readable format. Consent that has been given may be withdrawn at any time with future effect.
If we process your data to protect legitimate interests, you may register your objection to this processing with our Data Protection Officer at the aforementioned address if there are reasons associated with your particular situation that oppose such data processing. We shall then no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing which outweigh your interests, rights and freedoms, or if the intention of processing is to assert, exercise or defend legal claims.
You may address a complaint to our Data Protection Officer (contact information as above) or a competent data protection supervisory authority.
The data protection supervisory authority responsible for our company is:
Die Landesbeauftragte für den Datenschutz Niedersachsen (Data Protection Commissioner for Lower Saxony)
Prinzenstraße 5
30159 Hannover
Phone: +49 (0511) 120 45 00
Fax: +49 (0511) 120 45 99
E-mail: poststelle@lfd.niedersachsen.de
We reserve the right to modify these data privacy rules at any time within the limits set by applicable laws.
Information valid as of July 2024