With this information we inform you about the processing of your personal data for the organisation and handling of your personal visit to our location in Hannover, which we as Hannover Rück SE have received directly and/or indirectly, and the rights to which you are entitled under data protection law.

Please also note our other data protection notices on our website under "Data protection", e.g. for shareholders, in connection with the use of our website and online services as well as for video surveillance.

In individual cases, we also provide information in accordance with international data protection laws such as the California Consumer Privacy Act (CCPA). Such data protection notices can be found on our website at the relevant global locations of our group of companies.

Hannover Rück SE
Karl-Wiechert-Allee 50
30625 Hannover

Phone +49 511 5604-0
Fax +49 511 5604-1188
www.hannover-re.com

You can contact our data protection officer by post at the above address with the addition - Data Protection Officer - or by e-mail via our data protection group mailbox at datenschutz@es-rueck.de.

We process your personal data in compliance with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and all other relevant laws.

When you visit us at our site, we process your data to organise and process your visit, e.g. to verify compliance with the scope of access authorisation by establishing your identity, as well as to protect and secure our premises and the people working there.

We process your personal data on the legal basis of our legitimate interest in maintaining the required security standards and safeguarding our domiciliary rights, Art. 6 para. 1 lit. f) GDPR, Section 4 BDSG.

Should we wish to process your personal data for a purpose not mentioned above, we will inform you in advance in accordance with the statutory provisions. We will not sell, rent or lend your personal data to third parties or otherwise pass it on to third parties without your consent.

We collect your data either at our locations at the receptions or in advance through your contact person.

When entering our business premises, video recordings are made in designated areas. For more details, please see our privacy notice on video surveillance.

In addition, the following data and data categories are collected, processed and used:

Your personal data will not be passed on to third parties unless we use so-called processors to fulfil the above-mentioned purposes, who act within the scope of their tasks under an order processing contract.

We delete your personal data as soon as it is no longer required for the above-mentioned purposes. Personal data may be stored for the period during which claims can be asserted against our company (statutory limitation period of three or up to thirty years). We also store your personal data insofar as we are legally obliged to do so. Corresponding proof and retention obligations arise from the German Commercial Code, the German Fiscal Code and the German Money Laundering Act, among others. The storage periods are up to ten years.

If we transfer personal data to companies/service providers and/or authorities outside the European Economic Area (EEA), the transfer will only take place if the third country has been confirmed by the EU Commission to have an adequate level of data protection or if other appropriate data protection guarantees (e.g. binding internal company data protection regulations or EU standard contractual clauses) are in place. You can request detailed information on this and on the level of data protection at our service providers in third countries using the contact information provided above.

You can request information about the personal data stored about you at the above address. In addition, under certain conditions, you can request the correction or deletion of your data. You may also have the right to restrict the processing of your data and the right to receive the data you have provided in a structured, commonly used and machine-readable format. You can revoke your consent at any time with effect for the future.

You have the option to complain to the aforementioned Data Protection Officer or to a responsible data protection supervisory authority.

The data protection supervisory authority responsible for our company is the Data Protection Commissioner for the State of Lower Saxony:

Der Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover

Phone: +49 511 120 45 00
Fax: +49 511 120 45 99
E-mail: poststelle@lfd.niedersachsen.de

If country-specific particularities are to be taken into account for the processing of your data, you will find these on the country-specific sections of our website.

We reserve the right to amend these data protection provisions at any time within the framework of the applicable laws.

Status March 2025