Eeli.io offers an end‑to‑end insurance platform to drive innovation
This case study highlights the role of the Entrepreneurial Ecosystem for Life Insurance Innovation (Eeli.io) in helping clients develop and scale life insurance propositions, supported by the collaboration with our partner Different Technology and Hannover Re South Africa.
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Background
Insurers face persistent challenges to digital growth due to legacy administration system limitations, compliance overhead, and fragmented tooling.
Eeli.io addresses these through an innovation ecosystem that combines a design‑first approach with an industrialised delivery platform. This pairing combines product incubation, market expansion, and platform modernisation while maintaining governance and operational discipline.
Description of solution
Due to persistent barriers to digitalisation, Hannover Re South Africa partnered with Different Technology to industrialise end‑to‑end digital life insurance delivery.
In 2019, Hannover Re South Africa collaborated to evolve its in-house technology into a platform‑as‑a‑service solution. This solution is anchored by Hannover Re’s automated underwriting rules, risk‑pricing expertise, and governance frameworks, so clients can design, launch, and operate modern life products with speed and control.
With this solution, insurers are offered a governed path from concept to market that combines Eeli.io’s Catalyst Design with delivery on the LifeStackTM insurance system. The Catalyst Design is a six to eight week process that is done in consultation with insurers to deliver a scoped and costed implementation blueprint.
Hannover Re contributes to this solution through underwriting automation considerations, risk pricing expertise, reinsurance know-how, and compliance support.
In practice, this solution includes:
- Underwriting capabilities: Integration of underwriting rules and medical/lab flows for reflexive questioning and consistent decisions at point of sale.
- Capacity and governance: Reinsurance, product/binder support, and regulatory guidance embedded in the delivery model.
- Operational assurance: Formal SLA targets (99.3% uptime), tenant isolation (row‑level security or dedicated encrypted DBs), privacy by design.
- Data and performance: Curated data insights and dashboards on sales, campaigns, collections, claims, persistency, exposure to inform pricing, retention, and portfolio steering.
Expected benefits
- Cost efficiency: Build and run costs have proven to be a significant advantage of Eeli.io.
- Operational leverage: Proven experience showing that digital operations with Eeli.io can scale without proportional increases in people costs.
- Capital efficiency/time-to-market: The approach allows insurers to test propositions with dramatically less capital, while enabling seamless migration to more advanced structures when economics justify.
- Reliability: The model targets high uptime with minimal disruption during business hours, supporting stable sales and servicing operations.
How Hannover Re can support you
Hannover Re is pleased to participate in developing this solution with insurers through:
- Partnership management,
- Product development and underwriting support,
- Monitoring of portfolios based on data insights and dashboards,
- Reinsurance and capital solutions,
- Compliance, privacy and operational governance insights.
Please get in touch with your Hannover Re contact to discuss if Eeli.io could benefit you.
Disclaimer:
The information presented in this case study, as well as in any other descriptions of projects or cooperations, is for general informational purposes only and does not constitute legal advice, regulatory guidance, medical advice, or any form of professional advisory service. To avoid any wording that could be interpreted as implying medical effectiveness, this document must not be understood as containing, asserting, or suggesting any medical efficacy claims. Nothing in this document shall be construed as a legally binding offer to enter into any contract or agreement of any kind. All results, performance indicators, and outcome descriptions reflect the specific conditions and parameters of the referenced project(s) or product launch(es). They are not guarantees, promises, or assurances of comparable or future performance in any other context. No warranty is given – whether express or implied – particularly that comparable or similar results can or will be achieved elsewhere. Any potential success of comparable initiatives critically depends on the lawful and compliant ability to contact policyholders, including the validity of any required consent under the applicable legal framework. All third‑party entities mentioned in this document, including insurtech companies, are independent businesses and operate separately and autonomously from Hannover Re. Their services, solutions, or technologies are neither endorsed nor guaranteed by Hannover Re and are subject to their own terms and conditions, unless explicitly stated otherwise. References to third‑party trademarks or brands are made solely for descriptive purposes and remain the property of their respective owners. No affiliation, sponsorship, approval, or endorsement by those owners is implied. Statements in this document regarding benefits, compliance requirements, risks, risk assessments, or business cases are based on our subjective experience, judgment, or interpretation. They do not replace - and must not be relied upon as a substitute for - independent assessment, verification, or due‑diligence activities by customers or other stakeholders. In particular, all aspects relating to data protection requirements (including but not limited to GDPR considerations) and AI‑related regulatory obligations must be independently assessed, verified, and evaluated by interested parties in light of their own legal and operational frameworks. The use of the terms such as “partner” or “partnered” without further qualification solely indicates that we cooperated on specific activities or exchanges with third parties; it does not imply a legal partnership, joint venture, affiliation, or any form of shared corporate structure. Each party acts independently and on its own behalf. Hannover Re and/or affiliated companies of the Hannover Re Group assume no liability for the accuracy, completeness, or future applicability of the information provided in this document.
