Underwriting philosophy
Our underwriting philosophy is to support our partners in providing streamlined, easy access to insurance cover for their customers. We are guided by the following principles:
- Keep it simple
- Use the information at hand
- Respond timely and efficiently
- Ensure sustainability of decisions
- Optimise customer experience
- Agree philosophy with our partners
Our underwriting goals
Our services
We strive to exceed expectations and provide a superior experience to our partners. Our services include:
- Dedicated underwriting relationship manager
- Access to our online guide - hr | Ascent
- Complaints handling support for assessments made using hr | Ascent
- Training and skills development
- Reviews and audits
- Reporting, including data insights
